Revision Policy

Our primary concern is your satisfaction. That is why we make certain that you are satisfied with your paper and revise it if you are not. Request a free revision—you can learn more about how to save money on editing here. Customer satisfaction is our top priority at Buckingham Essays. 

You can expect to be treated like royalty if you are a current (or prospective) customer of ours. We are well-known not only for our world-class writers, but also for our excellent customer service. In the spirit of providing exceptional customer service, The Buckingham Essays provides a streamlined revision process that makes it simple to ensure your final product is exactly what you envisioned when placing your order with us. We understand how busy our customers are. We want our policies to be simple to understand and not take up too much of your time to read. Please see the table below for a point-by-point summary of our revision policy. If you require additional information, you may continue reading to review the policy in its entirety.

Instructions: The revision instructions provided by the customer must not contradict the original guidelines specified in the order description. If our quality assurance department determines that the writer fulfilled the client’s initially posted order specifications, the client’s request for a refund will be denied.

Submission: Before accepting the document, the customer can send a request for correction/revision using the “Send for Revision” option on his or her personal account page. If a customer wishes to have a paper reviewed after it has been approved, he or she must contact our customer support department within two weeks (14 days) after they have received the paper.

Deadline: A customer may use one of three free revisions at any time. As a result, it is best to avoid pressing the “Revision” button and reading the paper in preview mode at the same time. If a customer is unable to clearly view the written content in the preview mode due to technical issues, please contact our customer support department and request a different version of the work. Customers can request free revisions within two weeks  (14 days) of the date they approve the paper they received. However, for papers with more than twenty pages, the company can complete a revision request within three weeks (21 days) of the receiving the paper.

Number of amendments/revisions

• We can only revise the paper three times for free if it meets the above criteria.
• If the customer’s request does not meet the aforementioned conditions, or if a specific customer has exhausted his/her three version options entirely, a new order must be placed specifying the changes that must be made in the draft.
• If the customer wants the written paper reviewed, the customer can do so only within two weeks (14 days) of receiving the order.
• Customers in the given scenario should contact our customer support department and request the necessary changes.
• When the 14-day deadline has passed, our clients are unable to submit a free revision request.
• In the given circumstances, they may place a new order for proofreading/editing. Please keep in mind that our valued customers may request revisions within two weeks (14 days).
• The approval period is calculated automatically by the company based on the date the previous draft was uploaded to the customer’s order page.
• The customer automatically approves the paper/document (or a portion of the paper/document/text) after the specified time period.